Action needed

4 open items
Guest IssueurgentopenRoom 1008Afternoon shiftDue 18:00

Room 1008 complaint follow-up

Guest complained about no turndown and poor bar service. Remind Housekeeping and complete courtesy call at 18:00.

ReminderimportantopenRoom 1204Duty ManagerDue 16:30

Birthday amenity check

Guest has birthday today. Confirm card, amenity, and welcome note are placed before estimated arrival.

TransfernormalwaitingRoom 611ConciergeDue 12:00

Airport transfer for room 611

Hotel to Brnik at 12:00. Driver should wait at main entrance. Confirm luggage count with guest before departure.

TaskimportantopenFront DeskDue 21:30

Prepare keys for late group arrival

Small corporate group arrives after 22:00. Prepare keys, registration cards, and rooming list before night shift starts.

Information board

2 notes
General Infonormalactive

AV setup in Grand Ballroom

AV team will be setting up equipment from 08:00 to 12:00. Guests may ask about noise near the ballroom corridor.

VIP / Special AttentionimportantactiveRoom 1502Duty ManagerDue 15:00

VIP room check

VIP arrival expected in the afternoon. Room should be inspected by Duty Manager before key preparation.